Classes and Workshops via

(video-conferencing)

Please read ALL instructions below carefully.

The Group Video Call is an innovative and convenient way for learning and practising but it can also cause troubles and disturb the natural flow of the sessions if used inappropriately. Please follow the instructions below to the best of your abilities, your cooperation is much appreciated!

Prerequisites:

• fast Internet connection (broadband)

• either the latest version of ooVoo communication software (you can install ooVoo for free at http://www.oovoo.com/Download.aspx, then add vlado_rashev to your ooVoo contact list) 

• or a Facebook account (just sign in to Facebook and follow the link http://social.oovoo.com/call/vlado_rashev/320/0 )

Connection procedure:

• Contact Vlado via email or phone to exchange your ooVoo names at least 1 day prior the class or workshop;  Add Vlado's ooVoo name to your contacts in ooVoo

• If you haven't been attending the classes for a while or this is your first visit, please send Vlado an email at least one hour prior the class so he will be expecting your call

• Before the actual call quit all other applications/programs that are running on your computer. The communication software may require most of the recourses of your machine, especially if your computer is more than 3 year old.

• call Vlado 5 to 10 minutes prior the class or workshop. If you are calling from overseas, make sure you take into account the time difference (click here to convert the start time of the class/workshop to the corresponding day and time of your country).

• please be punctual since you won't be able to connect and participate if you are late

• once the connection is established, please mute your microphone so the line is kept free of any noise - bear in mind that you may share the connection with few other people. Activate your microphone only when you talk and then mute it again

• to get tips on how to set up your ooVoo video call options click here: Using ooVoo video call options . The page of the general help topics is: ooVoo Help Topics.

• please read the section Bad connection problems policy below so you know what to do in case the connection fails

• Enjoy the practice/workshop!

Fees:

For the time being the fees for attending classes, courses or group healing via Internet are the same as if you attend in person. Click here for the general fees.

Bad connection problems policy:

The policy depends on the type of the session, please read below.

• Workshops/Courses/Ren Xue classes: Please feel free to report immediately any problems such as frozen image or no image at all, audio noise etc. Vlado will try to resolve them straight away so your learning will not be affected. If the connection breaks down, please try to call again.

• Classes for Qigong practice: Unfortunately, the nature of these classes allows little or no action to be taken in regards with any technical problems that may arise during the session. The only time when Vlado may try to resolve a technical problem would be when the time for Q&A is over and the practice is about to start (at that moment Vlado usually asks the Internet users if everything is OK). If the connection breaks down, the quality is too bad or there is a serious technical issue during the session and you feel you haven’t received what you were expecting from the session, please send Vlado an email with subject "Connection didn't work" right after the end of the session to let him know and you will not be charged for the class. If you are on a concession card, its validity will be prolonged with one more session.

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